Join one of our accredited Diploma in Leadership and Management (BSB50420) groups in 2023.
Qualify your leaders with these gutsy workshops combined with real-life practical experience. Group discounts and monthly payment plans are available.
This program is currently fully funded for eligible participants who are Australian citizens over the age of 18 and reside in NSW.
Registration for our next intake is required prior to June 1st with the cohort commencing in August 2023. Contact us today to find out more!
Tactician and World Learning Centre (in partnership with a nationally recognised Registered Training Organisation) delivers a blended, accredited training program with specialty workshops and practical activities that can be completed anywhere at any time.
This specialised program leads to a BSB50420 Diploma of Leadership and Management and has been specifically designed for leaders across all industries and is delivered by experts.
Running in all states of Australia throughout 2023, participants learn from leaders across many different brands and industry and complete the practical assessments in their own workplace without any disruption to service.
You'll find the course overview and example timeline below.
What's in it for me?
The Diploma in Leadership and Management includes eLearning, assignments and practical on-the-job experience.
All the training is completed at work or in face-to-face workshops, so you will 'earn while you learn'. The good news is, at the end of this course, you will receive a nationally recognised qualification and experience that you will retain for life.
We want to support and equip you with relevant workplace and life skills that you need for success.
Your Learning Journey
Let’s dig deeper into your BSB50420 Diploma of Leadership and Management learning journey.
This course has 12 Units of Competency (commonly known as UOC) which you can think of as your subject.
Out of the 12 units, 6 are core units and the other 6 are electives that we have hand-picked and tailored especially for you.

Face to Face Workshops
The workshops are designed to:
- enhance the learning experience
- provide space to practice the skills you learn, and
- offers an opportunity to network and discuss best practice
The 4 x 2-day sessions require action learning. This means they are interactive and require your active involvement to meet the requirements of the qualification.
Workbooks and materials will be provided during your face-to-face sessions.
It is important you attend every workshop to be eligible for the qualification.
Social Mobile Learning
The program integrates social learning into your workplace. That means, not only will you learn through the online platform, but you will also be encouraged to learn by observing others, interacting, asking questions and sharing, as well as discussing knowledge resources and working together with the team.
Our first kick off session will be a brief 30-minute webinar where we provide an overview of the program and answer any questions you may have.
How the Modules Work
A qualification is a collection of units of competency (UOC) that have been grouped together and are referred to as a ‘module’. A module consists of one or more units of competency and allows you to track where you are up to with your training.
Each module contains different topics and tasks. The topics are broken up into learning bites for you to complete.
The Units of Competency
Gutsy Self and Gutsy Influencing
BSBPEF502 Develop and use emotional intelligence
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.
Leading Communication
BSBLDR412 Communicate effectively as a workplace leader
This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up.
The unit applies to managers, supervisors and team leaders required to communicate with other persons within the workplace. Communication skills cover a range of methods and contexts within principally structured environments.
Communicate with Influence
BSBCMM511 Communicate with influence
This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders.
The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and coordinate the work of teams.
Gutsy Leadership and Gutsy Culture
BSBLDR523 Lead and manage effective workplace relationships
This unit describes the skills and knowledge required to lead and manage effective workplace relationships.
The unit applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals and cultural diversity policies of the organisation. They use complex and diverse methods and procedures as well as a range of problem solving and decision-making strategies, which require the exercise of considerable discretion and judgement.
Leading Difficult Conversations
BSBCMM412 Lead difficult conversations
This unit describes the skills and knowledge required to prepare, facilitate and lead difficult conversations.
The unit applies to individuals who may work as managers and leaders and are required to lead difficult conversations in the workplace. They contribute well developed verbal and relationship building skills in having difficult conversations.
Develop Critical Thinking
BSBCRT511 Develop critical thinking in others
This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context.
The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.
Manage Meetings
BSBTWK503 Manage meetings
This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.
The unit applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace. These individuals may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace.
Gutsy Teams (A-Team Tactics)
BSBTWK502 Manage team effectiveness
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.
The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem-solving and decision-making strategies.
Leading Recruitment
SIRXHRM001 Recruit, select and induct team members
This unit describes the performance outcomes, skills and knowledge required to identify workplace recruitment needs and follow organisational recruitment processes to hire and induct new team members.
It applies to individuals working in frontline management roles in a diverse range of industry sectors and business contexts. They operate independently with some responsibility for others and decision making, and within established organisational policies and procedures.
The recruitment of staff is subject to the provisions of Equal Employment Opportunity (EEO) law.
Manage Operations
BSBOPS502 Manage business operational plans
This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.
The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.
Manage Financial Plans
BSBFIN501 Manage budgets and financial plans
This unit describes the skills and knowledge required to undertake financial management in an organisation or work area. It includes planning and implementing financial management approaches and supporting and evaluating effectiveness of financial management processes.
The unit applies to managers in a wide range of organisations and sectors who have responsibility for the effective use of financial resources within work teams. They are responsible for ensuring that financial resources are managed in line with the financial objectives of the team and organisation.
Gutsy People
BSBPEF501 Manage personal and professional development
This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others.
The unit applies to individuals working in a range of managerial positions who are accountable for the development and performance of others.
If you would like to submit your expression of interest, please complete the form below and our team will be in touch.



