We all get that feeling of ugh when we need to have ‘that conversation’ with someone in the team. Instead of nipping it in the bud, we find excuses to put it off – which just lets the ugh feelings grow. Why does the long, drawn-out pain of anticipation seem better than the pain of…

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Have you ever found your thoughts being consumed by one particular team member? They have a track record of delivering for the business, in fact, they’re loved and respected by customers and others outside your team.  But to the team, they’re toxic. People in your team have already left, and there are others on their…

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