Privacy Policy

Effective Date: 9th March 2026
Business: Tactician Pty Ltd
Website: tactician.net.au

1. Our Commitment to Privacy

Tactician Pty Ltd (“Tactician”, “we”, “us”, or “our”) respects the privacy of individuals and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, disclose and safeguard personal information in accordance with Australian privacy legislation.

By using our website or engaging with our services, you consent to the collection and use of your information in accordance with this policy.

2. What Personal Information We Collect

We may collect personal information that is reasonably necessary for our business operations, including:

Personal details

  • Full name

  • Email address

  • Phone number

  • Job title

  • Company name

  • Business address

Professional information

  • Leadership development needs

  • Coaching objectives

  • Program participation information

  • Workshop attendance

  • Professional feedback or assessment data

Website interaction data

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Cookies and analytics information

Communications

  • Email correspondence

  • Contact form submissions

  • Event or program registrations

3. How We Collect Personal Information

We collect information in several ways.

Directly from you

When you:

  • Submit a website enquiry

  • Download resources

  • Subscribe to newsletters

  • Register for workshops or events

  • Engage Tactician for coaching or consulting

From third parties

Sometimes information may be provided to us by:

  • Client organisations

  • Professional referrals

  • Event platforms

  • Business partners

Automatically through technology

Our website may collect information through:

  • Cookies

  • Website analytics tools

  • Marketing tracking tools

4. How We Use Personal Information

We use personal information to:

  • Deliver executive coaching services

  • Provide leadership development programs

  • Manage workshop registrations

  • Respond to enquiries

  • Communicate with clients

  • Improve our services

  • Send relevant insights or marketing communications

  • Maintain business records

  • Meet legal obligations

Marketing communications can be opted out of at any time via unsubscribe links.

5. Coaching and Program Confidentiality

Tactician places a high value on professional confidentiality.

Information shared during coaching sessions, leadership programs, workshops, or consulting engagements is treated with strict confidentiality.

Individual coaching

Personal reflections, discussions, and insights shared by coaching participants are confidential and will not be disclosed without consent, except where required by law.

Organisational engagements

Where coaching is sponsored by an organisation:

  • Only high-level themes or aggregated insights may be shared

  • Individual participant disclosures remain confidential

Program assessments

Where assessments or leadership diagnostics are used:

  • Results are shared only with the participant unless otherwise agreed

  • Organisational reporting is typically anonymised or aggregated

6. Disclosure of Personal Information

We may disclose personal information to trusted third parties where necessary to operate our business.

These may include:

  • IT service providers

  • Website hosting providers

  • Email marketing platforms

  • Learning management systems

  • Event registration systems

  • Professional advisers (legal or accounting)

  • Program delivery partners

We take reasonable steps to ensure that these providers maintain appropriate data security and privacy protections.

We do not sell personal information to third parties.

7. Overseas Data Transfers

Some of the technology platforms used by Tactician may store data outside Australia.

Where this occurs, we take reasonable steps to ensure those providers handle personal information in accordance with privacy standards consistent with Australian law.

8. Data Security

Tactician takes reasonable measures to protect personal information from misuse, loss, or unauthorised access.

These measures may include:

  • Secure website hosting

  • Password-protected systems

  • Role-based access controls

  • Encrypted communications where appropriate

  • Secure storage of digital records

  • Ongoing software updates and security monitoring

While we take reasonable precautions, no method of transmission over the internet is completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver services

  • Maintain appropriate business records

  • Comply with legal or regulatory requirements

When information is no longer required, it will be securely deleted or de-identified.

10. Accessing or Correcting Your Information

You have the right to request access to the personal information we hold about you.

If you believe information we hold is incorrect or incomplete, you may request correction.

Requests can be made by contacting us using the details below.

11. International Visitors (GDPR Notice)

If you are located outside Australia, including in the European Economic Area (EEA), your personal information may be transferred to and processed in Australia.

Where applicable, we take reasonable steps to ensure that data transfers comply with relevant international privacy protections.

International users may have rights to:

  • Access their data

  • Request correction

  • Request deletion

  • Restrict certain processing

Requests can be made using the contact details below.

12. Cookies and Analytics

Our website may use cookies to improve user experience and understand website usage.

Cookies may allow us to:

  • Analyse website traffic

  • Understand user behaviour

  • Improve website functionality

Users can disable cookies through browser settings.

13. Privacy Complaints

If you believe your privacy has been breached, you may contact us to lodge a complaint.

We will investigate complaints and respond within a reasonable timeframe.

If you are not satisfied with the outcome, you may contact the Office of the Australian Information Commissioner.

14. Contact Details

For privacy enquiries, access requests, or complaints:

Tactician Pty Ltd

Email: enquiries@tactician.net.au
Website: tactician.net.au
Phone: 1300 110 165
Address: 27/25 Chelmsford Avenue, Botany NSW 2019

Some of our more popular keynote topics include:

  • Why fear holds us back
  • The art of motivation
  • Impact of culture on performance
  • Building high performing leaders
  • Diversity and inclusion
    ... or Luke can help you design your own

Get in touch

Reach out to our team so we can best understand your outcomes, areas of interest and key points and themes.

Let's talk
gutsy-elephant

Wouldn't it be great to feel really gutsy?

We can’t take the fear away — but we can help you find the guts to push through it.

At Tactician, we believe fear isn’t the enemy. It’s normal. It’s human. And if you let it, it can drive incredible growth. We all question whether we’re good enough. Most of us are just doing our best to hold it together.

We start with big ideas and bold goals — then fear convinces us we’re too busy, too underqualified, or too late. But that’s just fear, disguised as logic.

We’re here to call it out. To work with it. To help you stop shrinking and start showing up.

"I cannot speak highly enough of the experience. The sessions were candid and direct, and afforded the opportunity to be self-reflective. Tactician’s style challenges you in a positive and constructive manner."

Client Manager

Professional Services

I really enjoyed the session and felt empowered today to test a few techniques in my team meeting.

Caroline B, Qld Govt

"The difference in the way I approached my work after a handful of sessions with my Tactician is a credit to his skills and insight."

My Personal Tactician Member

ANZ Community Business

"The Gutsy Pitching program was fantastic. The theory was helpful to reframe how I thought about pitching, and the practice sessions were fantastic at helping me to refine the art of pitching. The masterclass helped me to notice ways to improve all the small elements from the way I spoke to my presence in the room."

Luke Freeman

Macquarie Incubator

Tactician's Leadership & Culture program is one of the most interesting training programs I have ever been through.  It has given me tools to become more effective in every area of life whilst reducing stress and improving relationships across the board.  I would recommend it to any company that understands the value of good culture in an organisation!"

Ben Holt

Greenline

"I would highly recommend the Gutsy Culture program, it takes all the fluff and bubble out of "culture". As a team we've got a much tighter grip on what a great team culture really looks like and are on the right track now to implementing some actionable steps. I've personally gained a lot out of the program; the direct feedback received from the surveys and the A-grade coaching has really helped me. I've also seen our team grow a lot under this program, everyone is pulling towards a common goal and taking on more leadership responsibilities. An accurate measure for me if a coaching program is worth it, is how the team responds, and the response has been fantastic! Thanks again."

Tony Cartwright

Utemaster

"I am always one to be a little nervous and hesitant from that coming into situations and workshops where I have to open up and expose myself. Even if was still a little shaken from pushing myself, I felt so much better off for facing that fear and a lot more confident in myself, not just pitching."

Senior Manager

FDC Construction and Fitout

"Rod’s mastery of the art of presenting was evident both in the delivery of the workshop and tactful tutelage of participants."

Senior Leader

Queensland Government

"I found the Gutsy Presenting program both challenging in terms of looking within and how I communicate (the video doesn’t lie) and rewarding in terms of my learnings."

Senior Project Manager

Queensland Government

"I just wanted to share how much of an impact the program had on me. It really was probably the most impressionable professional development course I have done, and I have your techniques constantly on my mind."

Senior Manager

Queensland Government

"I had the pleasure of engaging in a coaching relationship over the past 12 months and cannot speak highly enough of the experience. The sessions were candid and direct whilst at the same time afforded the opportunity to be self-reflective, my Tactician’s style challenges you in a positive and constructive manner."

Client Manager

Professional Services

Contact Us

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