It is natural to assume that relationship-based cultures would have a distinct advantage in a new world where the human aspects of work are the differentiator. But it’s not always the case – the need for consensus often results in people avoiding the tough (and necessary conversations) to keep the peace, slowed decision making and a general resistance to change.
TACTICIAN Co-founder and Director, Rod Andersen, suggests 3 things for people-orientated organisations who want to achieve more.
1. Have real conversations
We’re seeing a great shift within organisations toward more frequent conversations as they move toward an agile way of working and relook at their approach to performance management. Everything is moving to short, sharp and in the moment.
But just because we’re having conversations more frequently, doesn’t mean we’re having the right type of conversation. Rod believes that organisations “will see a massive increase in efficiency if they equip their people with the skills to have honest and direct conversations. While the structure is already in place within most organisations, giving people the skills to create a culture of honesty and sometimes a little ‘tough-love’ is what will set organisations of the future apart.”
2. Invest in Professional Intimacy
We’re all getting busier and there is increased pressure to perform. “Leaders are continually complaining they just don’t have time to lead anymore and as a result they’re spending less time building relationships with their people” says Rod.
“This is the part that most leaders are getting wrong. Investing a little time to check in with your people builds respect and creates Professional Intimacy. Once Professional Intimacy is present it becomes a lot easier to have the real conversation and saves leaders time in the long run”.
Leaders who don’t invest time to build Professional Intimacy before having the real conversation run the risk of damaging the relationship and are often shocked when their feedback is met with defensiveness.
Professional Intimacy doesn’t take a lot of time or mean you need to invest money in team building events. It can be as little as a few minutes each day to find out the current challenges or achievements with each of your team members.
3. Know how to influence
As organisations build more ambitious plans, the challenge of navigating competing priorities grow. Projects continually start and stop and priorities are shifted and resources are allocated accordingly.
Rod adds that “it’s no longer good enough to simply have a strong business case. From challenging others, to delivering persuasive propositions, and driving execution – it’s all in the delivery. People at all levels throughout the organisation need to learn how to influence properly by understanding individual communication differences and adjusting their approach accordingly.”
"I cannot speak highly enough of the experience. The sessions were candid and direct, and afforded the opportunity to be self-reflective. Tactician’s style challenges you in a positive and constructive manner."
I really enjoyed the session and felt empowered today to test a few techniques in my team meeting.
Caroline B, Qld Govt
"The difference in the way I approached my work after a handful of sessions with my Tactician is a credit to his skills and insight."
My Personal Tactician Member
ANZ Community Business
"The Gutsy Pitching program was fantastic. The theory was helpful to reframe how I thought about pitching, and the practice sessions were fantastic at helping me to refine the art of pitching. The masterclass helped me to notice ways to improve all the small elements from the way I spoke to my presence in the room."
Tactician's Leadership & Culture program is one of the most interesting training programs I have ever been through. It has given me tools to become more effective in every area of life whilst reducing stress and improving relationships across the board. I would recommend it to any company that understands the value of good culture in an organisation!"
"I would highly recommend the Gutsy Culture program, it takes all the fluff and bubble out of "culture". As a team we've got a much tighter grip on what a great team culture really looks like and are on the right track now to implementing some actionable steps. I've personally gained a lot out of the program; the direct feedback received from the surveys and the A-grade coaching has really helped me. I've also seen our team grow a lot under this program, everyone is pulling towards a common goal and taking on more leadership responsibilities. An accurate measure for me if a coaching program is worth it, is how the team responds, and the response has been fantastic! Thanks again."
"I am always one to be a little nervous and hesitant from that coming into situations and workshops where I have to open up and expose myself. Even if was still a little shaken from pushing myself, I felt so much better off for facing that fear and a lot more confident in myself, not just pitching."
FDC Construction and Fitout
"Rod’s mastery of the art of presenting was evident both in the delivery of the workshop and tactful tutelage of participants."
"I found the Gutsy Presenting program both challenging in terms of looking within and how I communicate (the video doesn’t lie) and rewarding in terms of my learnings."
Senior Project Manager
"I just wanted to share how much of an impact the program had on me. It really was probably the most impressionable professional development course I have done, and I have your techniques constantly on my mind."
"I had the pleasure of engaging in a coaching relationship over the past 12 months and cannot speak highly enough of the experience. The sessions were candid and direct whilst at the same time afforded the opportunity to be self-reflective, my Tactician’s style challenges you in a positive and constructive manner."