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Why driving growth isn’t enough

Have you wondered about the impact your culture has on your bottom line? It’s something we think about all the time. And it’s something you should think about too – because culture is everything. No matter the size of your business, the quality of your culture can make the difference to you achieving your organisational…

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How would your culture stand up in a crisis?

Your business culture can really be tested when you, your team and business are placed under pressure and having to deal with a crisis (data breach, anyone?). In fact, the way you and your team react is driven by your organisational culture, and recent events got us thinking about how a constructive culture would change individuals’…

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Five things you can try to tackle quiet quitters

All this talk of quiet quitting recently, or the quiet resignation, has got us thinking. Is it really about people being fed up with traditional working patterns, or is it something more? Have your people quietly quit, or are you leading a truly disengaged workforce? Quiet quitting isn’t really quitting at all. It’s a term…

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Team Tactician. Building relationships – with you and each other

The communication tools we recommend and teach are more than just words on a page. We use them here at Tactician too! Have you ever watched someone try to sell you something and wondered if they’ve actually ever used the thing they’re trying to sell? Yeah, we have too. That’s why we do more than…

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Learning and Development takes centre stage

Do you use the end of the financial year to pause and reflect? Or is the 1st July your prompt to look forward and decide where you want your business to be positioned this time next year and into the future? It’s the start of a brand new financial year and with lockdowns and quarantine…

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Gutsy businesses put their best foot forward

Gutsy businesses put their best foot forward And sometimes that best foot isn’t even your own Can you believe we’re hurtling towards the end of May? It’s also hard to believe we’re into year three of the pandemic. It seems like only yesterday we were all thinking this coronavirus was just some kind of bump…

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We’re sort of returning to normal, but is that a good thing?

Hasn’t 2020 been a challenging year? Here in Australia we’ve weathered terrifying bush fires, then the skies opened up to answer our prayers for rain which turned into severe flooding. The devastation was just awful. Next, the pandemic hit, and well – the impact of that on personal lives, businesses and the economy is almost…

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Gutsy Presenters Finish Strong

You’re feeling good.  Your presentation has gone well so far.  You spent plenty of time rehearsing the guts of it, so you felt pretty confident when you got up there.  You’ve shared some anecdotes to bring your material to life – hell, you even got a laugh or two. You click through to your final…

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The Hot Seat

One of the crappy parts of being a leader is sometimes having to tell people stuff they don’t want to hear.  Like when there’s a big change afoot.  You want to do the best by your people (and stop the rumour mill working harder than it already is), so you gather everyone together to make…

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Want to be more persuasive?

You’ve just given your first update to the senior leadership team. To be asked to speak was a huge opportunity, but to be honest you’re just glad it’s done. The CEO didn’t ask you any questions (thank goodness!) and you did everything in your power to avoid looking anywhere near the Sales Director because this…

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Want to stop the dreaded umms and ahhs when you speak?

Um… have you ever been in a meeting… um, ah… or listened to someone give a presentation… um… where the presenter constantly punctuates their sentences with those annoying and… um… dreaded fillers? It’s a curse that has fallen on many of us, one that distracts, annoys and sometimes painfully amuses (at our expense) our audiences…

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How to actually kick goals rather than just talk about it?

Ever wonder what separates the people that actually kick goals from those who just talk about it?   It’s the new year. You’ve made your resolutions and you’ve set your goals for 2019. Tick. This edition of insider tactics is not going to help you with that. In fact, we’re pretty sure you’ve got the ‘making…

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Welcome to the club

It’s funny. I’m sitting down to write an article on Imposter Syndrome. And not just a minute ago, I was on a phone call feeling like a complete fraud myself. I’d had a conversation with a client earlier in the morning, and my colleague (who had coincidently just got off the phone to the MD…

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Wake up leaders! The ‘A-team’ doesn’t exist

So many leaders talk about how they could be so much more effective if only they had the right people in their team.  The search for the ‘A-team’ is real. But, newsflash, the ‘A-team’ doesn’t exist.  You’re never going to have the perfect team, because your team is made up of – gasp – human…

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How to deal with an emotional outburst

[box] In light of the overwhelming response to our recent piece on mental health, we felt this was an area to explore further. It’s hard to change people’s willingness to talk about their mental health at work until they know their disclosure will be met with empathy, not judgement.  While we can’t teach leaders empathy,…

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Why are mental health issues still a dirty little secret?

We see this all too often when we begin coaching an executive or senior manager – we have a few sessions, start building trust and making quick progress and then… the confessions start flying out. At last, they have someone independent, that they can trust and is in their corner. That’s when the floodgates open…

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Get your head out of the sand and just have ‘that conversation’

We all get that feeling of ugh when we need to have ‘that conversation’ with someone in the team. Instead of nipping it in the bud, we find excuses to put it off – which just lets the ugh feelings grow. Why does the long, drawn-out pain of anticipation seem better than the pain of…

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Give fear the finger!

We’ve slowly and reluctantly been getting ourselves back into the groove, perhaps with fresh goals and fresh enthusiasm.  However, let’s not forget about 2017, the year that many of you described as, “the most relentlessly intense, stressful, all-consuming year that stretched capacity and capability to the max.”  And nobody thinks 2018 is going to be…

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The Emperor has no clothes!

We’re constantly amazed – and sometimes appalled – at the lack of candour around the executive table. We’ve discussed “eye-flicking”, a dead give-away that the leaders around the table aren’t having the real conversation.  Then there’s the “I agree with the boss” people – regardless of the absurdity of the boss’s opinion. The eyes are…

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3 tips to help relationship-based cultures achieve more

  It is natural to assume that relationship-based cultures would have a distinct advantage in a new world where the human aspects of work are the differentiator. But it’s not always the case – the need for consensus often results in people avoiding the tough (and necessary conversations) to keep the peace, slowed decision making…

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